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UI design

The Xero pricing page was causing confusion, with a lot of chatbot and help and support tickets being logged. Customers were unsure about total costs due to the lack of clarity around add-ons and features. Accountants and bookkeepers weren’t being redirected to their respective pages.

I redesigned the page, going mobile first. I designed it so that the price would be calculated according to the customer toggling add-ons, reducing confusion and mental load. I also designed it in a way so that differences in plans could be easily compared, optimised for the limited real estate on the mobile screen.

Two step flow where the user first selects the plans they want to compare

Linh Nguyen 2018